LCS KL Homestay Express Coach + Homestay Bundle @ Lucentia BBCC

Important Notes

• Homestay units are assigned based on availability. The actual unit may differ from the photos shown, which are for reference only. Units are generally similar in layout, facilities, and condition.
• 1-Bedroom: Maximum 4 guests. 2-Bedroom: Maximum 6 guests. Children, additional guests, and extra beds are subject to the maximum occupancy.
• Detailed check-in instructions, property access, facilities guide, and house rules will be provided before arrival.
• No smoking, no durian, and no ironing on the bed. A RM500 fine may apply for violations.
• Guests are required to keep the unit clean and dispose of rubbish at the designated refuse room.
• Please switch off all air-conditioning, fans, and lights when leaving the unit.
• Please check and take all personal belongings before check-out.
• Cancellation Policy: Cancellations made at least 5 days before the check-in date are refundable.
• Homestay units and coach seats are subject to availability at the time of booking.
• Luxury Coach Service reserves the right to make necessary adjustments due to operational requirements.

Terms & Conditions

1. Booking & Confirmation

• All bookings are subject to coach seat and homestay availability at the time of reservation.
• A booking is considered confirmed once confirmation has been issued by Luxury Coach Service.
• Guests are responsible for ensuring that all names, travel dates, contact details and booking information provided are correct.

2. Non-Refundable Policy

• All confirmed bookings are strictly non-refundable and non-cancellable.
• No refund will be provided for cancellations, no-shows, late arrivals, early check-outs, missed coach departures or any unused portion of the package.
• Any request to change the travel or accommodation date is subject to availability and approval. Additional charges and fare differences may apply.
• Failure to utilise any service included in the package will not entitle the guest to a partial refund.

3. Homestay Occupancy

• 1-Bedroom Unit: Maximum 4 guests.
• 2-Bedroom Unit: Maximum 6 guests.
• Children, additional guests and extra beds are included within the stated maximum occupancy.
• The total number of occupants must not exceed the permitted capacity.
• All guests must comply with the property's occupancy and security requirements.

4. Homestay Unit Allocation

• Homestay units are allocated according to availability.
• Photos shown in advertisements, booking materials or online platforms are for reference only.
• The actual unit assigned may not be the exact unit shown in the photos.
• Layout, furnishings, décor and views may vary between units, although units are generally similar in facilities and condition.

5. Check-In & Check-Out

• Check-in instructions, access details, directions and house rules will be provided before arrival.
• Guests are responsible for following the self check-in and check-out procedures provided.
• Guests must ensure that all personal belongings are removed before checking out.
• Late check-out is subject to availability and may incur additional charges.

6. House Rules

• Strictly no smoking.
• Strictly no durian.
• No ironing on the bed.
• A penalty of up to RM500 may be imposed for violations of the property rules.
• Guests must maintain the cleanliness and condition of the unit during their stay.
• Rubbish must be disposed of in the designated refuse room.
• Air-conditioning, fans, lights and electrical appliances should be switched off when leaving the unit.

7. Damage, Loss & Additional Charges

• Guests are responsible for any damage, loss, excessive cleaning or additional charges incurred during their stay.
• Any fines, penalties, repair costs, replacement costs or additional cleaning charges imposed due to the guest's actions will be borne by the guest.
• Luxury Coach Service reserves the right to recover such charges from the responsible guest where applicable.

8. Property Facilities

• Facilities may include Wi-Fi, kitchen, washing machine, parking, swimming pool and gym.
• Use of common facilities is subject to the residence's operating hours, rules, maintenance requirements and availability.
• Temporary closure or restriction of facilities by the property management is beyond the control of Luxury Coach Service.

9. Coach Transportation

• Guests must report at the designated boarding point according to the reporting time stated in their booking confirmation.
• The coach will depart according to the scheduled departure time and will not be responsible for passengers who arrive late.
• Coach schedules, journey times and arrival times may be affected by traffic, immigration clearance, weather, road conditions and other circumstances beyond our reasonable control.
• Luxury Coach Service reserves the right to substitute the vehicle or make operational adjustments when necessary.

10. Personal Belongings

• Guests are responsible for their own luggage, valuables and personal belongings throughout the journey and stay.
• Guests should check the coach and homestay carefully before departure.
• Luxury Coach Service and the accommodation provider shall not be responsible for lost or forgotten items except where liability cannot legally be excluded.

11. Guest Conduct

• Guests must comply with all homestay, residence, security and common-facility regulations.
• Any illegal, disruptive or inappropriate behaviour may result in the guest being required to leave the property.
• Any resulting fines, damages or additional expenses shall be borne by the guest.

12. Package & Operational Changes

• Luxury Coach Service reserves the right to make reasonable changes to coach arrangements, schedules, boarding points or accommodation arrangements due to operational requirements or circumstances beyond our control.
• Where an accommodation change is necessary, a comparable alternative may be arranged subject to availability.

13. Acceptance of Terms

• By confirming the reservation, the guest acknowledges that they have read, understood and agreed to these Terms & Conditions, including the strictly non-refundable policy and the applicable homestay house rules.